Getting Started with Nayax

About a week after your purchase, you'll receive an email from Nayax to complete your onboarding online. If you have the old PDF form, please contact your CandyMachines.com rep and they can regenerate the online form. DO NOT COMPLETE THE OLD PDF FORM.

NOTE: Whether your are a new Nayax customer or and existing customer, YOU MUST SELECT REGISTER HERE as a New Customer (SEE BELOW):

PRODUCT MAP SETUP

Do not use prepopulated product maps as most are incomplete and are not accurate. Please setup your product map from scratch using the following videos. 

Product Map STEP 1

Confirm that your settings are correct on your Nayax Dashboard and then do a test vend with an actual credit card on selection 39, which should be your locker key rental.

SEE VIDEO BELOW

Product Map STEP 2

After you successfully do a test vend on your locker key rental (selection 39), rename the Locker Key rental on your product map.

SEE VIDEO BELOW:

Daily Reporting 

 After you've completed your product map (at a minimum you'll need to set the product group for the Locker Rental), you'll be able to access your daily summary reporting here: 

Verify that your Nayax reader is ready for LIVE transactions

1. Adjust the antenna if needed or if your device has a poor signal strength. To adjust your antenna, simply open the door and move the antenna coming off the back side of the credit card reader. The antenna has a cord long enough to place outside the machine if needed. The antenna is magnetic and can be easily moved and placed anywhere on the machine. NOTE: If your device says CASH ONLY, please call Nayax Phone Support at the @ (410) 666-3800
2. Verify that your default vend amount is set to $35.00 (3500) - See Video Below: